If you have any concerns or would like to contact us about any aspect of this policy, please get in touch through the contact details at the bottom of this statement.
Personal information we use
We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us or when you engage us to provide Services to you) and indirectly from third parties (e.g. when payments are made by you in order for us to provide Services).
We may be required by law to collect certain personal information about you, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations and this forms the legal basis for our collection of personal information from you.
How we use Personal Information
We collect personal information only for the purposes of providing Services to you or to respond to your request for contact from us or to comply with any legal obligations to which we are subject. Such personal information may include:
a) your name and,
b) means of contact,
c) and your physical address
We may pass your personal information to third parties but only for the reasonable fulfillment of the Services we are obligated to provide to you on the basis of a commercial transaction or communication which you have instigated. This may include information processed by suppliers or service providers required to fulfill that transaction, including but not limited to postage and/or shipping carriers (e.g. your name and address).
How we store Personal Information
We store data only for the purposes of fulfilling the requirements of the Services offered to and initiated by customers or website visitors. We do so using a level of security appropriate to the risk and longevity of the personal information we process.
Once your transaction with us has been completed (either by fulfillment of a transaction or request for contact) we will keep the data involved in that transaction or contact or Service for no longer than 1 (one) year beyond the initial transaction or request for Services. We will only retain personal information for longer than 1 (one) year if
a) compelled to by legal obligation or
b) if there are outstanding claims or complaints which reasonably require personal information to be retained in order for those outstanding claims or complaints to be resolved or responded to.
Subject to local law, your rights regarding your personal information may include the right to:
- access your personal information
- rectify the information we hold about you
- erase any or all of your personal information
- restrict our use of your personal information
- object to our use of your personal information
- receive your personal information in a electronic format such that it can be transmitted to a third party
- lodge a complaint with your local data protection authority (DPA)
You may contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate, or if you require your personal information to be deleted.
We will contact you if we need additional information in order to provide Services to you or if your request will impair any past, current or future Services we are obligated or might be obligated to provide to you by virtue of your consent or prior actions.
If you have any questions about how we process your personal data, wish to make a complaint about use of personal information, or have a request regarding personal information which we may hold or process please email us at email@example.com